Contact

Let’s talk about your pet order.

Email us with questions about availability, product details, delivery or your order. The more detail you provide, the better we can help.

Write an email Send an email

Direct contact

Choose the contact option that works for you.

For product and order questions, include the model, your United States ZIP code and the details you need.

For business and order inquiries. Email is our confirmed support channel.

Recommended for order details, missing items, changes or concerns.

2810 N Church St STE 90431, Wilmington, DE 19802. Registered business address; no order pickup.

Registered business address. This is not an order pickup location.

Contact form

Tell us which products interest you, quantities and your United States ZIP code. If you are still browsing, you can ask us about product details.

Delivery options Review delivery availability and cost at checkout.

Order inquiries Email jon@shopetify.com. Order pickup is not offered.

Changes or missing items Review the refund policy and contact us with your order details.